Returns & Exchanges

At The Nordstick, we want you to be fully satisfied with your training gear. If you are not 100% happy with your purchase, you can return or exchange your items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your Nordstick gear in its original packaging, ensuring all components and manuals are included to qualify for a full refund.

3

Ship It Back

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned equipment, we will process your refund or ship your exchange item within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing