Frequently Asked Questions

Everything you need to know about your Nordstick training gear.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy for fitness equipment?

We offer a 30-day money-back guarantee. If you are not satisfied with your Nordstick, you can return it in its original packaging for a full refund, minus shipping costs.

Does the Nordstick fit all door sizes?

The Nordstick is designed to be universal. It fits most standard doors with a gap at the bottom, and the high-density foam padding ensures it won't damage your door's finish.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Is there a weight limit for the Nordic Hamstring Curl strap?

Our high-quality nylon webbing and industrial-grade steel buckles are rated to support up to 400 lbs of tension, making it safe for athletes of all sizes.

How do I track my package?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.